FEEDBACK

Thank you for choosing Skylight Magic for your natural light solution needs. We are striving to be the best skylight company in your area, and we know that your satisfaction is an important key to our success. With that in mind, your assistance in helping us improve our service would be greatly appreciated. Please take a few minutes to fill out the following questionnaire and return it to our office, upon completion of your skylight job. Thank you!

* Customer Name::		* Installation date:
* Address:		* Home Phone:
* City & zip code::		* Work phone:
* What product did we install for you? :		* Installer’s name:
		Very Happy Unhappy
1. How do you feel about the installation we did for you?		5 4 3 2 1
* Comments
2. Please rate the installer:
		Good Poor
Courteous and knowledgeable?		5 4 3 2 1
Hardworking?		5 4 3 2 1
Neat and orderly job site?		5 4 3 2 1
Attention to details?		5 4 3 2 1
Clean up and job completion?		5 4 3 2 1
* Comments
3. Please rate Skylight Magic:
		Good Poor
How was our response to your enquiry?		5 4 3 2 1
Met deadlines and kept appointments?		5 4 3 2 1
Answered questions and addressed problems promptly?		5 4 3 2 1
Polite, Courteous & knowledgeable?		5 4 3 2 1
* Comments
4.Would you use Skylight Magic in the future?		Yes No
5.May we use you in our reference list?		Yes No
* Customer Signature:		* Date:

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